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Terms of Use CrewCard

Welcome to CrewCard. CrewCard is a software-as-a-service workforce‑planning platform available via https://crewcardapp.com/ (the “Platform”).

These Terms of Use (“Terms”) govern your access to and use of the Platform (the “Services”). By clicking “I Agree” or by accessing or using the Platform in any way, you:

  • acknowledge that you have read, understood, and accept these Terms;
  • represent that you are at least 18 years old and legally able to accept these Terms;
  • agree that you are legally bound by these Terms.

If you do not accept all of these Terms, you must not use the Platform.

These Terms are a binding agreement between you (“you”, “your” or “User”) and CrewCard USA, LLC (“we”, “us”, “our”).

Your use of the Platform is also subject to our Privacy Policy (available at [URL to your privacy‑policy page]) and any additional terms posted on the Platform (each, collectively, the “Service Terms”).

1. Definitions

  • “Platform” means CrewCard and all its components: the website, mobile app, backend servers, documentation, user interface, and related services.
  • “Account” means your user account on the Platform.
  • “Data” means all data, content, files, records, or information you upload, input, or store on the Platform.
  • “Services” means the Platform features made available to you under these Terms.

2. License & Your Rights

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform for your internal business or personal workforce‑planning needs.

You may not:

  • Sell, resell, sublicense, rent, lease, reproduce, copy, modify, reverse engineer, decompile, disassemble, or create derivative works of the Platform.
  • Circumvent or disable any security or technological protection measures of the Platform.
  • Use the Platform in violation of applicable laws, or in any way that infringes third‑party rights.

All intellectual property rights in the Platform (including software, code, content, trademarks) remain with us (or our licensors). You do not acquire any ownership rights in the Platform by using it.

3. Account & Data Responsibilities

  • You are responsible for maintaining the confidentiality of your Account credentials and any actions taken via your Account.
  • You are solely responsible for all Data you upload or store. You represent and warrant that you have all rights and permissions necessary to upload, store, or process such Data, and that such Data does not violate any law or third‑party rights.
  • We do not claim ownership over your Data. Subject to these Terms, you retain ownership of your Data.
  • By uploading or entering Data, you grant us a worldwide, royalty‑free, non-exclusive license to use, store, host, process, and backup the Data as necessary to provide the Services.

4. Use of the Platform & Limitations

  • The Platform may be temporarily unavailable due to maintenance, updates, hosting issues, internet failures, or other events beyond our control. We do not guarantee uninterrupted or error-free access.
  • We may release beta‑features, updates, patches, or improvements (“Beta Releases”). Beta Releases are provided for testing only and may contain bugs. You accept them “as is” and agree not to hold us liable for any data loss or damage arising from their use.
  • You agree that we may access, inspect, and manage your Account/Data if reasonably necessary to provide, maintain, or improve the Services, or to ensure compliance with these Terms.

5. Payment, Fees & Subscription (if applicable)

If your use of the Platform requires payment (e.g., subscription, service charges, extra services, consulting), such fees and terms will be set out in a separate subscription agreement or order form, and are incorporated by reference into these Terms.

Non‑payment may result in suspension or termination of your access to the Platform and deletion or inaccessibility of your stored Data.

6. Acceptable Use & Prohibited Conduct

You must not use the Platform to:

  • Violate any applicable U.S. federal, state, or local law, regulation, or third‑party rights;
  • Commit or facilitate fraud, identity theft, or other unlawful activities;
  • Upload or distribute malicious code (viruses, malware, trojans);
  • Impersonate others or use false credentials;
  • Harvest or scrape data from the Platform for commercial purposes;
  • Transmit unsolicited messages, spam, or harmful content;
  • Infringe intellectual property or privacy rights of others.

We reserve the right to suspend or terminate any Account that violates these provisions.

7. Third‑Party Tools & Integrations

If you connect or integrate external third‑party tools, software, or services to the Platform (“Third‑Party Tools”):

  • You do so at your own risk;
  • We are not responsible for the performance, availability, or security of those Third-Party Tools;
  • We do not endorse or warrant any third‑party service;
  • You agree to indemnify and hold us harmless from any loss or damage arising from your use of Third‑Party Tools in connection with the Platform.

8. Disclaimer of Warranties & Limitation of Liability

To the maximum extent permitted by law:

  • The Platform is provided “as is” and “as available” without any warranty or guarantee of any kind (express or implied), including fitness for any particular purpose, accuracy, or reliability.
  • We are not responsible for any indirect, incidental, special, punitive, or consequential damages, including but not limited to lost profits, lost data, business interruption, or loss of opportunity.
  • Our total liability to you for any claim arising under or relating to these Terms is limited to the amount you have paid us in the prior 12 months (if any), or US$100 if no fees were paid — whichever is greater.

Note: Some jurisdictions do not allow limitation of certain liabilities; in those jurisdictions, some of the foregoing limitations may not apply.

9. Indemnification

You agree to indemnify, defend, and hold harmless CrewCard USA, LLC, its officers, directors, employees, agents, and contractors from and against any and all liabilities, damages, losses, claims, costs, or expenses (including reasonable attorneys’ fees) arising out of:

  • Your use (or misuse) of the Platform;
  • Your Data, or breach of your representations and warranties;
  • Your violation of these Terms or applicable law;
  • Use of Third‑Party Tools connected to the Platform.

10. Termination

We may, at our discretion, terminate or suspend your access to the Platform at any time, with or without notice, for any reason — including for violation of these Terms.

Upon termination:

  • Your right to use the Platform ends;
  • You may lose access to your Data. We disclaim any obligation to retain or return your Data after termination (although we may offer export or migration options as part of our services).

Sections that by their nature survive termination (e.g., license restrictions, indemnities, limitation of liability) will continue to apply.

 

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to choice-of-law provisions.

You and we agree to submit to the exclusive jurisdiction of the state and federal courts located in Travis County for any dispute arising out of or related to these Terms.

12. Amendments

We may update or modify these Terms at any time. If we do, we will post the revised Terms on our website at least 30 days before the changes take effect, and we will notify you (via email if you have provided one).

Your continued use of the Platform after the changes become effective constitutes your acceptance of the revised Terms.

If you do not agree with any change, you may stop using the Platform and terminate your account.

13. Entire Agreement & Severability

These Terms (together with the Privacy Policy and any applicable Service Terms) constitute the entire agreement between you and us regarding the Platform, superseding any prior agreements.

If any provision of these Terms is held invalid or unenforceable under applicable law, the remainder of the Terms will continue in full force and effect.

14. Contact / Notices

If you have questions about these Terms or wish to send notices, you may contact us at:

CrewCard USA, LLC
 330 
 Email: support@crewcard.co